Domestic Air Cargo

Clear guidance, expert analysis, and practical knowledge for businesses shipping freight by air.

Privacy Policy

This Privacy Policy explains how longplay.net.au (the “Website”, “we”, “our”) collects, uses, stores, and protects personal information from visitors and subscribers. The site publishes editorial content about domestic air cargo and Australian logistics.

1. Information we collect

We collect information you provide directly and technical data collected automatically when you use the Website.

1.1 Personal information you provide

Full name
Email address (newsletter subscriptions, contact forms)
Organisation or business name (when provided)
Message or enquiry content submitted via contact forms

1.2 Information collected automatically

When you visit longplay.net.au, we may automatically collect technical and behavioural data via server logs, cookies and third‑party analytics:

IP address and approximate geographic location
Device type, operating system, and browser
Pages visited and time on site
Referring URL and exit pages
Clickstream metrics and aggregated usage patterns

1.3 Cookies and similar technologies

We use cookies, local storage, and pixel tags to support session management, website performance, analytics, and basic personalization. Third‑party tools such as Google Analytics and content delivery networks may set their own cookies. You can control or disable cookies through your browser settings, but some features may be affected.

2. How we use information

We use collected information for the following purposes:

To respond to enquiries and deliver requested information (newsletters, replies to contact forms)
To analyse site performance, traffic trends and editorial engagement
To protect the Website and prevent abuse, fraud, or security incidents
To personalise content at an aggregated level (e.g., popular topics)
To comply with legal obligations and exercise our legal rights

We do not sell or trade personal data to third parties.

3. Third‑party & service providers

The Website uses third‑party services to operate and improve the site. Common providers include:

Google Analytics — visitor analytics and traffic measurement
Cloudflare or equivalent CDN — security, caching and DDoS protection
Email delivery services — transactional and newsletter delivery
Social platforms — Facebook, Instagram for content distribution
Hosting providers located in Australia or internationally

Each third party has its own privacy practices; please refer to those services for details.

4. Data storage & security

We store data on secure servers and use industry‑standard measures such as SSL/TLS encryption in transit, access controls for administrative accounts, and routine security monitoring. While we maintain reasonable safeguards, no system is completely secure and we cannot guarantee absolute protection.

5. Your rights (Australia)

Under the APPs and relevant Australian privacy law, individuals may have rights to:

Request access to personal information we hold
Request correction of inaccurate or incomplete information
Request deletion of personal data where lawful and practicable
Withdraw consent to marketing communications

To exercise these rights, contact us via the website contact page. We may ask you to verify your identity before responding to requests.

6. Children’s privacy

We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided information, contact us to request removal.

7. Links to other websites

Our pages may link to third‑party websites such as government agencies (e.g., CASA, Airservices Australia), industry research bodies (e.g., BITRE), freight operators, or partner publishers. We are not responsible for the privacy practices or content of those external sites.

8. Changes to this policy

We may update this Privacy Policy to reflect changes in law, site operations, or third‑party practices. The date at the top indicates the last revision. Significant changes will be posted on this page.